Welcome to the
Drossman Center

The Drossman Center for the Education and Practice of Biopsychosocial Care (DrossmanCare) is focused on improving healthcare by improving doctor-patient communications. The Center is located at Sutton Station, 5826 Fayetteville Rd., Suite 201, Durham, NC 27713.

Improving doctor-patient communications is shown to improve healthcare outcomes for both patient and doctor. With the DrossmanCare training, doctors, physician assistants, and nurses can learn how to communicate with patients for maximum benefit, increasing the satisfaction and outcomes of all parties.

DrossmanCare was founded by Dr. Doug Drossman, a world-renowned expert in medicine and psychiatry, who is sought after both for his specialist expertise in gastroenterology (specifically functional GI) and his ability to communicate with and teach communication with patients.

Spotlight

Our Philosophy

We seek to improve patient outcomes through enhanced patient-provider communications from a biopsychosocial perspective.  We maintain the fundamental components of patient-centered care: active listening, mutual goal setting, providing empathy, educating and collaborating in treatment.

I spent two weeks at the Drossman Center of Biopsychosocial Care in Chapel Hill. It was an amazing opportunity that Dr. Drossman first mentioned to me when he was a guest speaker at the Cleveland Clinic. It was a privilege to be able to visit the Center and learn from the experience. It was a unique clinic with a focus on patient care and outcomes. I learned a great deal from observing patient-physician visits/interactions, reading articles and gaining familiarity with the medications used for functional GI disorders. I also spent time with Dr. Burnett, psychologist specializing in GI disorders and learned about his approach to managing GI patients. An excellent experience overall and beautiful Center!

Samita Garg, MD – Staff, Division of Gastroenterology

Digestive Disease & Surgery Institute Cleveland Clinic Foundation

DrossmanCare
2019-08-06T11:34:15-04:00

Samita Garg, MD – Staff, Division of Gastroenterology

Digestive Disease & Surgery Institute Cleveland Clinic Foundation

I spent two weeks at the Drossman Center of Biopsychosocial Care in Chapel Hill. It was an amazing opportunity that Dr. Drossman first mentioned to me when he was a guest speaker at the Cleveland Clinic. It was a privilege to be able to visit the Center and learn from the experience. It was a unique clinic with a focus on patient care and outcomes. I learned a great deal from observing patient-physician visits/interactions, reading articles and gaining familiarity with the medications used for functional GI disorders. I also spent time with Dr. Burnett, psychologist specializing in GI disorders and learned about his approach to managing GI patients. An excellent experience overall and beautiful Center!
I saw Dr. Drossman after suffering for months with abdominal pain. He was compassionate, listened to my story, and explained treatment plans clearly to me. Last year, I was weak, in pain, and struggling to work and care for my daughter. This year, I can eat almost anything and have no abdominal pain. I am able to work, care for my daughter, and have been able to re-enroll in graduate classes. Highly recommend!

Beth C-W., Patient

DrossmanCare
2019-08-09T10:55:43-04:00

Beth C-W., Patient

I saw Dr. Drossman after suffering for months with abdominal pain. He was compassionate, listened to my story, and explained treatment plans clearly to me. Last year, I was weak, in pain, and struggling to work and care for my daughter. This year, I can eat almost anything and have no abdominal pain. I am able to work, care for my daughter, and have been able to re-enroll in graduate classes. Highly recommend!
…your agreeing to collaborate with me has been one of the great moments in my life as well. Your career has been a wonderful contribution to so many doctors, so many patients. Congratulations on a life well-lived. Stay healthy and keep working for another 20 years. Unless you want to go back to your rock band (I just started guitar lessons several months ago-no music background before-and I love it).”

Dr. Harley Sobin, Gastroenterologist, retired

DrossmanCare
2019-08-09T11:02:53-04:00

Dr. Harley Sobin, Gastroenterologist, retired

…your agreeing to collaborate with me has been one of the great moments in my life as well. Your career has been a wonderful contribution to so many doctors, so many patients. Congratulations on a life well-lived. Stay healthy and keep working for another 20 years. Unless you want to go back to your rock band (I just started guitar lessons several months ago-no music background before-and I love it).”
Doug has made major contributions to our understanding of how to help patients whose clinical problems are not easily diagnosed or managed with the endoscope or with other diagnostic or interventional techniques. In fact, his talent and influence in this area have been so profound that UNC students, residents, fellows and indeed faculty, see him as the person to go to when they need help.

M. Andrew Greganti, MD, Vice Chair, Medicine

UNC School of Medicine

DrossmanCare
2019-08-09T11:04:16-04:00

M. Andrew Greganti, MD, Vice Chair, Medicine

UNC School of Medicine

Doug has made major contributions to our understanding of how to help patients whose clinical problems are not easily diagnosed or managed with the endoscope or with other diagnostic or interventional techniques. In fact, his talent and influence in this area have been so profound that UNC students, residents, fellows and indeed faculty, see him as the person to go to when they need help.
Few academicians in medicine have had such an impact as Doug. His ability to teach and demonstrate patient interview skills and the physician-patient relationship are legendary and have educated physicians, residents and students all over the world. His studies of the bio-psycho-social impact and its role in functional gastrointestinal diseases represent landmark publications. The creation of the Rome Foundation and criteria has revolutionized the categorization, diagnosis and treatment of functional GI diseases. These are but a few of his accomplishments. Doug tells me that he considers me one of his mentors. I hope that is so, because I have been proud, and I might say, quick, to claim this role also so that I could also bask in his glory. However, I have reminded him that when he started the afterhours, problem patient conferences some 30 years ago (and I understand that they still go on today), I was one of the inaugural attendees. Doug taught me, his Division Director, how to interview and manage patients. I still employ what he taught me. So I salute him today, not as a mentor, but as a mentee.

Don Powell, MD, Former Chief of GI at UNC
UNC

DrossmanCare
2019-08-09T11:17:25-04:00

Don Powell, MD, Former Chief of GI at UNC
UNC

Few academicians in medicine have had such an impact as Doug. His ability to teach and demonstrate patient interview skills and the physician-patient relationship are legendary and have educated physicians, residents and students all over the world. His studies of the bio-psycho-social impact and its role in functional gastrointestinal diseases represent landmark publications. The creation of the Rome Foundation and criteria has revolutionized the categorization, diagnosis and treatment of functional GI diseases. These are but a few of his accomplishments. Doug tells me that he considers me one of his mentors. I hope that is so, because I have been proud, and I might say, quick, to claim this role also so that I could also bask in his glory. However, I have reminded him that when he started the afterhours, problem patient conferences some 30 years ago (and I understand that they still go on today), I was one of the inaugural attendees. Doug taught me, his Division Director, how to interview and manage patients. I still employ what he taught me. So I salute him today, not as a mentor, but as a mentee.
During the summer of 2010 I had the pleasure of joining Dr Drossman in his clinic for a month. For me it was truly a “masters class” and an experience I would always cherish. Naturally before I came to NC I was aware of Dr Drossman’s work in the field of functional GI disorders but being able to participate in a “live performance” (and it is indeed a performance) was a profound experience for me both personally and professionally. The way he is implementing the “Biopsychosocial model theory” into the most complicated cases in the GI practice is truly the “art of medicine”. There is not a single day since that I am not using a fraction of what I have learned from him. I know that watching him at work made me a better care giver for my patients and for that I am very grateful. I would like to take this opportunity to wish him all the best in his future plans and encourage him to stay restless, productive and innovative as he has always been.

Roy Dekel, MD, Assistant Professor of Medicine

Ichilov Medical Center, Tel Aviv, Israel

DrossmanCare
2019-08-09T11:19:32-04:00

Roy Dekel, MD, Assistant Professor of Medicine

Ichilov Medical Center, Tel Aviv, Israel

During the summer of 2010 I had the pleasure of joining Dr Drossman in his clinic for a month. For me it was truly a “masters class” and an experience I would always cherish. Naturally before I came to NC I was aware of Dr Drossman’s work in the field of functional GI disorders but being able to participate in a “live performance” (and it is indeed a performance) was a profound experience for me both personally and professionally. The way he is implementing the “Biopsychosocial model theory” into the most complicated cases in the GI practice is truly the “art of medicine”. There is not a single day since that I am not using a fraction of what I have learned from him. I know that watching him at work made me a better care giver for my patients and for that I am very grateful. I would like to take this opportunity to wish him all the best in his future plans and encourage him to stay restless, productive and innovative as he has always been.
Doug has had an enormously positive influence on me in several ways. He has been a wonderful mentor who has always had my best interest in mind. Seeing patients with him in his clinic gave me a completely different perspective on taking care of patients. He taught me how to establish a positive, interactive relationship with patients, actively listen, empower patients, and to value patience. He also taught me that active listening can be very therapeutic for patients. Doug has guided me in working effectively in leadership positions on the Rome Board and Functional Brain-Gut Group. He always makes himself available and is happy to help others. Doug has been a wonderful role model for me. He is a leader and icon in the field of functional gastrointestinal disorders. I feel extremely fortunate to call Doug my mentor, colleague and good friend.

Lin Chang, MD

Center for Neurovisceral Sciences and Women’s Health

DrossmanCare
2019-08-09T11:22:20-04:00

Lin Chang, MD

Center for Neurovisceral Sciences and Women’s Health

Doug has had an enormously positive influence on me in several ways. He has been a wonderful mentor who has always had my best interest in mind. Seeing patients with him in his clinic gave me a completely different perspective on taking care of patients. He taught me how to establish a positive, interactive relationship with patients, actively listen, empower patients, and to value patience. He also taught me that active listening can be very therapeutic for patients. Doug has guided me in working effectively in leadership positions on the Rome Board and Functional Brain-Gut Group. He always makes himself available and is happy to help others. Doug has been a wonderful role model for me. He is a leader and icon in the field of functional gastrointestinal disorders. I feel extremely fortunate to call Doug my mentor, colleague and good friend.
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DrossmanCare